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Need help now?

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Need help now?

If your baby’s crying becomes overwhelming:

  • Remember it’s normal to feel upset and angry because of the crying. It’s what you do that matters.
  • Put the baby down in a safe place (such as a cot).
  • Leave the room, and focus on doing something else. Make some tea, listen to music, do whatever helps you to calm down.
  • You can ask someone to keep an eye on your baby, but a crying baby will not be harmed by being left alone in a safe place for 5 or 10 minutes.
  • Don’t go back to your baby until you feel in control.
Is your baby ill?
Use our Health checklist to make sure there is nothing wrong.
Struggling to soothe your baby?
Try the Settling and soothing section for things to check.
Looking for ideas on how to cope with the crying?
Get some suggestions from Coping tips for parents.

If you haven’t found the information you need on this website, or need more advice and support, here are some other contact numbers.

NEED MEDICAL HELP?

If you’re worried your baby is ill and it is outside the times when your Health Visitor is available, contact your GP. If your GP is not available and you think your baby needs urgent medical attention, contact ‘NHS 111’ on 111. This free service is available 24 hours a day to give professional advice and book appointments for you. However, if it is an emergency, call 999.

Call 111

  • CRY-SIS HELPLINE

    Cry-sis helpline is run by volunteers with personal experience of infant crying or sleep problems. They are available. 9.00am – 10.00pm every day on 08451 288 669 (there may be a small charge – 2p per minute in October 2020).

    Visit their website

    https://www.cry-sis.org.uk/

  • Family Lives

    Family Lives provide free, confidential advice on any aspect of parenting 1.30pm - 5.30pm, Monday-Friday for online chat. Phone 0800 800 222 or look at their website.

    Visit their website

    https://www.familylives.org.uk

  • Samaritans

    If it's the middle of the night, and you want someone to talk to, the Samaritans offer a listening ear to anyone, not just people feeling suicidal. Call the free national number: 116 123 or look at their website:www.samaritans.org You can also send them an e-mail:jo@samaraitans.org

    Visit their website

    https://samaraitans.org

I felt I was failing as a parent.

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